Southern New Hampshire University
Engagement strategies for innovative learning pathways
Overview
SNHU had a big goal — to transform higher education with flexible and personalised learning pathways.
I collaborated with SNHU on the first step on this initiative - a beta product that offered a general education course to a small group of learners.
My role involved strategising and implementing engagement tactics — e.g. goal setting, progress tracking and rewarding moments — to drive course completion rates.
Working with another designer and our engineering team, we designed and delivered a playful and rewarding learning experience, successfully integrating key engagement tactics into the product's first release.